Our Client's Say
Our Client Satisfaction
is Our Biggest Asset! Here are just a few
testimonials we have received from satisfied customers:
- "Tom, Thanks again so much! You are a
very conscientious and hard working realtor!!!!!!"
- "Tom, Just wanted to let you know.... you rock! Thanks for closing the deal with the vets. It's the perfect win-win as we can make a bit of $$ and also hit the pause button on Rowley improvements so we can head to the lake and RELAX!! :)"
Kristen & Mark
- "Tom, For the record, you will always
be at the top of my list when it comes to setting an
example for Customer Service!
I'm extremely grateful for the fact that you went way
"above and beyond" to find those kids a decent place to
stay - this is one mother who greatly appreciated that
fact !! And the fact that George extended an open
invitation to the kids to come back to his place in the
future speaks volumes!"
Many thanks to you both!
- "Tom Federlin is my all time HERO !!!
He recently went WAY above & beyond your average effort
by a Realtor to find my daughter and her husband (track
workers) a suitable rental from May 1 - Sept 31 (with
the option of extending thru Oct) which is totally
unheard of during "season" in Saratoga Springs - go
I don't know how he managed to do it - but I will be
forever grateful - if it weren't for Tom's heroic
efforts (and a very understanding retired "horse racing
" landlord) these kids would be living in a barn on the
Tom far exceeded all of my expectations in quality and
professionalism with his services. He stayed in constant
communication with me by way of email and/or phone. We
will definitely be using his services again next year -
and - I would highly recommend him to anyone looking for
a rental in the Saratoga Springs area !"
Many thanks - Kathy & kids
Kathy L., Fort Lauderdale, FL (April 7, 2015)
- I wanted to thank you for your voice
of reason and pearls of wisdom yesterday. You have a
perfect perspective of the Saratoga home market, both
rental and sales for which we are grateful.
Once the dust settles, we will have to figure out what
is the best option for us going forward regarding
Saratoga real estate. If we find that we need the
services of a wonderful real estate company, we will
knock on your door. We will also be sure to send any
friend your way who could also be of use of your
With many thanks, Anna (March 29, 2014)
- "We wanted you to know
that we have both commented in the past about your
commitment to us and after your stories yesterday, are
simply amazed at your commitment to the tenants you
represent. Rare is a work ethic like yours seen in the
real estate industry today."
Dale and Jeanne
- "Just wanted to let you know we
enjoyed the house very much. Great setup. Also,
please let Amy know that Eddie Miller (trainer next
door) was very nice and invited us to the back stretch
in the morning to watch the horses train (which was
Best wishes for the season. I'm expecting you'll hear
from us for next
- "I just wanted to take a moment to
thank you for all the hard work you put into renting my
home. Between snap shots, the virtual tour, e-mails and
phone calls I wonder when you sleep.You truly make it
easy for the homeowner. You have a great eye for detail
and leave nothing up to chance. Thanks again for all
your hard work."
- "Although we were sad to leave the Saratoga Springs
area, Tom handled the listing, showing and sale of our
home efficiently, quickly and made our sale as painless
Cleo and Al Pearl, West Orange, NY
- "We can not say enough about Tom's patience in
taking us around to find our dream home."
Carter and Becky White, Saratoga
- "As an out-of-town homeowner, who owns property in a
number of states, I am thrilled with the service Tom has
provided. His diligence and personal attention in
managing my property has given me the peace of mind I
have not known for years."
Robert Roosevelt, New York City, NY
- "I don't know what I would have done without Tom's
help in managing my property. He has kept an eagle eye
on my tenants and helped me focus on critical issues
concerning my building."
Kristi Fraganoli, Homer, NY
- "I was somewhat apprehensive about buying my first
home. Tom's patience and knowledge of the area soon not
only had me relaxed but also enjoying the process. His
commitment to helping me find the home that would meet
my needs has made my stay in Saratoga that much more
Bernard Smith, Saratoga Springs, NY
- "I've been a Real Estate Broker for 34 years. I am
semi-retired now but at one time I had a large Century
21 office. I was good at what I did but I have to say
that you are really good & fast. I am really impressed.
I didn't expect such a quick response. Thanks a million.
You are one real estate person that will stay in my
mind. You deserve your commission. If you ever need a
letter of recommendation just let me know. I'd be glad
to write one."
- "I would like to take this opportunity to thank you for your assistance in helping Donna and I buy our condo in Saratoga this past summer.
Your knowledge of the market ultimately made our decision to purchase at 48 Union a relatively simple one.
It was great that you were always available to my wife and me by either phone or email. Your diligence in getting questions answered promptly, problems resolved painlessly and willingness to be on site when ever we needed you, made this real estate transaction a breeze.
It was a pleasure working with you and I look forward to seeing you when we are in town."